Volunteering
Join Our Compassionate Community! Volunteer for YESS
Are you passionate about making a difference in the lives of those struggling with mental health challenges? Join us in creating a brighter tomorrow – Please see below our current Volunteer Opportunities.
To apply for any of these roles, please email: hello@yess.uk or call: 01889567756 to discuss these opportunities further.
Volunteer Opportunity
Business Assistant
Suggestive Hours per week: 8-10 hours per week.
Location: YESS Office, 23 Carter Street, Uttoxeter
Number of Roles: 1-2
Role Purpose:
To assist with the manning of the YESS phone, hello@ email address, welcoming guests, assisting with events, making and serving refreshments, and general office tasks.
Main Duties
This role may vary depending on needs and is likely to include:
- Answer the YESS phone line and direct calls appropriately, or take messages
- Monitor the email inbox
- Welcome visitors to the building
- Assist with refreshments and events
- General administrative duties and office-based tasks
- Data collection and research for other members of the team
- Raise any concerns to the appropriate member of staff
- Carry out duties within the aims and objectives of organisation
- Adhere to the Policies & Procedures outlined during Induction, training, and one to ones
Specification
- Good communication skills
- IT literate
- Excellent telephone manner
- Good organisation skills
- Knowledge of basic administrative tasks
- Excellent time management skills
Subject to two good references for safeguarding purposes (can be non-vocational)
Benefits, Training and Self Development Opportunities
- 1 half day Induction Training.
- Full internal training to support the role.
- Experience and skills to add to CV.
- Reimbursement of out of pocket expenses.
- A DBS will be required for this role.
Updated May 2023.
Volunteer Opportunity
Fundraiser
Suggestive Hours per week: 2-10 (as and when required)
Reporting to: Development Officer
Location: YESS Office, or at community events
Number of Roles: 2-10
Role Purpose:
To support the Development Officer and wider team with various fundraising tasks.
Main Duties
This role may vary depending on needs and is likely to include:
- Maximising funds raised as part of a team or fundraising group
- Assisting at fundraising events throughout the year
- Contacting our fundraising supporters, keeping them up-to-date with what’s going on and helping them feel part of our work
- Developing links with other organisations and participating in fundraising opportunities
- Assisting with compliance issues
- Assisting in completing and signing finance declarations, where relevant
- Coordinating and supporting other volunteers involved in fundraising
- Raise any concerns to the appropriate member of staff relating to risks to health & safety, privacy and confidentiality, safeguarding and protection of vulnerable people and/or security
- Carry out duties within aims and objectives of organisation and adhere to the Policies & Procedures outlined during Induction, training and one to ones
- Attend Induction and further training as appropriate to the Role Description and agreed with Line Manager at the organisation’s cost.
Specification
What you need for this role:
Essential
- Enjoys working as part of a team, is self-motivated and reliable
- Good communicator and happy talking to different audiences
- Confident using Microsoft Office, the internet and email
- Able to follow Fundraising Regulator standards and fundraising best practice
- Willing to understand and follow external and internal policies and procedures
- Committed to our values
- Honesty to support transparency and enable the organisation to apply appropriate support.
- Able and willing to respect confidentiality in accordance with policies & procedures
- Willingness to learn more about the organisation, its mission and aims, and how it conducts its business.
- Able to build on constructive criticism whilst maintaining effectiveness.
- Reliability to ensure effective and efficient service provision and maintain strong relations with community members, participants, and service staff.
Desirable
- Willing to develop skills and experience
- Previous customer service experience
- Effective administration skills, planning and problem-solving skill
- Would suit a person who has had previous experience of fundraising and/or mental illness.
Subject to two good references for safeguarding purposes (can be non-vocational)
Benefits, Training and Self Development Opportunities
- 1 half day Induction Training.
- Full internal training to support the role.
- Experience and skills to add to CV.
- Reimbursement of out of pocket expenses.
- A DBS will be required for this role.
Updated January 2023.
Volunteer Opportunity
Charity Trustee
Suggestive Hours per week: 2-10 (as and when required)
Reporting to: Chairman of the Board of Trustees
Location: YESS, & community events (online attendance option for trustee meetings)
Role Purpose:
Trustees share formal and ultimate responsibility for YESS, ensuring it is solvent, well-run, and delivering the outcomes for which it operates.
Main Duties
This role may vary depending on needs and is likely to include:
- Ensure the charity is carrying out its purposes for the public benefit
- Develop the strategic direction of the charity
- Comply with the charity’s governing document and the law
- Act in the charity’s best interests
- Manage the charity’s resources responsibly
- Act with reasonable care and make use of your skillset to the benefit of the charity
- Ensure compliance with statutory accounting and reporting requirements
- Act as a critical friend – be encouraging and supportive but do not be afraid to think independently and challenge others when necessary
- Utilise your skillset to the benefit of the charity
- Liaise with staff and other trustees in achieving these objectives
Specification
Essential
- Enjoys working as part of a team, is self-motivated and reliable
- Good verbal and written communication skills
- Able and willing to understand and follow external and internal policies and procedures
- Commitment to the values and ethos of the charity
- Able to regularly attend and contribute to trustee meetings and other events when appropriate
Desirable
- Skills/experience in at least one of the following areas:
- Charity law and governance
- Marketing, media and PR
- HR policy and processes
- Fundraising
- Finance and accounting
- Risk management
- Clinical experience, ideally relating to mental health
Subject to two good references for safeguarding purposes (can be non-vocational)
Benefits, Training and Self Development Opportunities
- 1 half day Induction Training.
- Full internal training to support the role.
- Experience and skills to add to CV.
- Reimbursement of out of pocket expenses.
Updates January 2023.
Volunteer Opportunity
Janitor
Suggestive Hours per week: 2-4 hours per week
Reporting to: Development Officer
Location: YESS Office, 23 Carter Street, Uttoxeter
Number of Roles: 1
Role Purpose:
To maintain a clean facility by completing a variety of cleaning tasks.
Main Duties
This role may vary depending on needs and is likely to include:
- Clean the interior of the building including floors, carpet, rugs, windows and walls
- Disinfect commonly used items such as desks, door handles, office tools and phones
- Empty trash and recycling bins
- Perform minor repairs on equipment and tools
- Clean and maintain bathrooms & kitchen
- Wash and clean windows and mirrors
- Dust furniture and fixings
- Maintain cleaning inventory, placing orders for new products when needed
- Raise any concerns to the appropriate member of staff
- Carry out duties within aims and objectives of organisation
- Adhere to the Policies & Procedures outlined during Induction, training and one to ones
Specification
- Good communication skills
- Knowledge of various cleaning products and when to use them
- Ability to clean and disinfect various surfaces
- Good organisation skills
- Knowledge of safety guidelines when working with chemical cleaners
- Excellent time management skills
Subject to two good references for safeguarding purposes (can be non-vocational)
Benefits, Training and Self Development Opportunities
- 1 half day Induction Training.
- Full internal training to support the role.
- Experience and skills to add to CV.
- Reimbursement of out of pocket expenses.
- A DBS will be required for this role.
Updated January 2023.
Volunteer Opportunity
Community Gardener
Suggestive Hours per week: 2-4 hours per week
Reporting to: Charity Lead
Location: YESS Office, 23 Carter Street, Uttoxeter
Number of Roles: 1+
Role Purpose:
To assist with the maintenance of YESS’ allotment plot and a garden space at a nearby building which YESS assist to maintain.
Main Duties
This role may vary depending on needs and is likely to include:
- Cultivate the gardens to ensure they are productive, sustainable, inclusive, educational and beautiful
- Assist when volunteers visit to cultivate the gardens, supporting them to develop their wellbeing and horticultural skills
- Assist when workshops or other gardens-related activities for service users are taking place
- Keep appropriate records of produce, planting etc.
- Assist the team to ensure the gardens remain safe, secure and environmentally friendly
- Support YESS gardening events and activities when required
- Raise any concerns to the appropriate member of staff
- Carry out duties within aims and objectives of organisation
- Adhere to the Policies & Procedures outlined during Induction, training and one to ones
Specification
- Good communication and organisation skills
- A friendly approachable demeaner, assisting YESS staff and service users when accessing gardening activities
- Knowledge of gardening
- Knowledge of safety guidelines when working in a garden / outdoor environment
- Excellent time management skills
Subject to two good references for safeguarding purposes (can be non-vocational)
Benefits, Training and Self-Development Opportunities
- 1 half day Induction Training.
- Full internal training to support the role.
- Experience and skills to add to CV.
- Reimbursement of out of pocket expenses.
- A DBS may be required for this role.
Updated July 2023.
Volunteer Opportunity
Support Worker
Suggestive Hours per week: 4-15 (between 1 and 2 days between Mon-Fri)
Reporting to: Clinical Manager
Location: YESS Office, or community venues across Uttoxeter and surrounds.
Number of Roles: 2-4
Role Purpose:
To support the community in providing useful, relevant and up to date information to support their emotional wellbeing and mental health, in person, by phone, and by use of social media.
Main Duties
- Attend community projects, being the main point of contact between YESS and local people with mental health problems.
- Supporting with group work as directed by the facilitator, which may include handling registers, collating feedback forms or preparing participation work.
- Leading on aspects of group work as agreed with the facilitator
- Handle incoming phone calls to our helpline, signposting to relevant services and organisations, or referring and promoting into our internal services and projects.
- Answering the door and taking clients to the waiting areas, ensuring they have access to important information, which will include stocking the leaflet rack and arranging displays in coordination with staff.
- Communicating with the team to build a schedule of social media marketing and posting on our feeds as required.
- Communicating with online enquires in the appropriate manner.
- Supporting business development with creative ideas, data-input and research as required.
- Sign in and out of venue as required by our Fire Risk Assessment and Health & Safety Policies.
- Raise any concerns to the appropriate member of staff relating to risks to health & safety, privacy and confidentiality, safeguarding and protection of vulnerable people and/or security.
- Carry out duties within aims and objectives of organisation and adhere to the Policies & Procedures outlined during Induction, training and one to ones.
- Attend Induction and further training as appropriate to the Role Description and agreed with Line Manager at the organisation’s cost.
Specification
- Would suit a person who has had previous experience of mental illness.
- Must be self-motivated and reliable.
- Must be person-centred and approachable, with a good level of communication skills including the ability to problem solve and talk to people with mental health needs.
- Must be able to use the phone and have a good understanding of IT and social media.
- Subject to two good references for safeguarding purposes (can be non-vocational)
- Demonstrate knowledge of the organisation, its mission and aims, and how it conducts its business.
- Able to build on constructive criticism whilst maintaining effectiveness.
- Reliability to ensure effective and efficient service provision and maintain strong relations with members, service users and service staff.
- Honesty to support transparency and enable the organisation to apply appropriate support.
- Able and willing to respect confidentiality in accordance with policies & procedures
Benefits, Training and Self Development Opportunities
- 1 half day Induction Training.
- Full training to support the role:
- Mental health awareness
- Local service provision
- Data protection and Safeguarding
- Communication and Empowerment Skills
- Experience and skills to add to CV.
- Reimbursement of out of pocket expenses.
- May lead to paid work within the charity based on success.
- A DBS will be required for this role.
Updated January 2023.
